Room was fine, although not set up for the amount of people we had staying in the room (which were all registered). I.e. not enough towels, sheets, pillows. It seemed to be putting the staff out to have the items brought to our room.
Comfy bed.
Clean room.
Broken hot tub.
Meager breakfast.
WiFi is a little weak. However, the room was very comfortable and the staff was incredibly accomadating and sweet! I would stay here again.
I am a choice privalge memeber and stay at all Comfort Inn and Suits when i travel. My room was cozy and clean, as i would expect. Location for this hotel is great, close to shopping, resteraunts and minutes from neighboring Wauseon. The accommadations are reasonably priced. I will be a returning customer whenever in the area.
10 people in our group that has stayed there has had their credit cards hacked. Calls to corporate headquarters and the hotel itself have not been helpful and corporate denied that it could be a problem with the hotel and the hotel "cleaned their computers". We were encouraged to contact our CC company's and dispute charges (no kidding). This has been a huge hassle with not much empathy. Beware with your CC with any of the comfort inns or even the choice hotel chain. They didn't seem to care much about situation. That is how I felt anyway. I also told the corporate representative that I was going to post this review. She then asked if there was anything else she could help with!
The entry way smells like an ashtray.
Nice front desk people, mostly.
Shrubs need trimming.
Comfort Inn Suites is a US Lodging based in Napoleon, Ohio. Comfort Inn Suites is located at 590 Bonaparte Dr, Napoleon, OH 43545, USA.
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